Privacy Policy

Vroom-Town takes your privacy very seriously and is committed to ensuring that your privacy is protected. In compliance with the EU General Data Protection Regulation (GDPR), we have created this privacy statement in order to demonstrate our firm commitment to user privacy. The following outlines our information gathering and dissemination practices for the website and how we deal with your data.
Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We use this data to tailor the visitor’s experience at our site, showing visitors content that we think they might be interested in, and displaying the content according to their preferences.

1. What we collect & why
We do not collect personally identifiable information about you, except when you provide it to us. For example, if you submit an enquiry to us or sign up for our newsletter, you may be asked to provide certain information such as your contact details (name and age of child, e-mail address, postal address, etc.). When you submit the aforementioned information through our website, you are giving your consent to the collection and use of your personal information as outlined in this Privacy Policy.
The information we collect will never be shared with any other company, website or third party. It is purely to keep in touch with our visitors and to improve the service we provide. We collate this information to customise your child’s visit to or for the dedication of a book.

We may collect the following information:
– name of child
– contact information including email address (used as part of login and to receive E-Newsletters and Offers) and postal address (to post your order)
– other information relevant to improving the personal experience to our website
– We may periodically send an E-Newsletter or emails about new products, special offers or other information which we think your child find fun and exciting using the email address which you have provided.

2. E-mail addresses
Although E-mail addresses are collected via the Vroom-Town website, users have to physically opt-in to receive the E-Newsletter and a verification e-mail is sent. We do not want you to receive unwanted e-mails from us, therefore we try to make it easy to opt-out of any service you have asked to receive. If you sign-up to our Vroom-Town E-Newsletter we do not sell, exchange or give your e-mail address to a third party.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or emailing

Our site provides users the opportunity to opt-out of receiving communications from us, simply email: (Please include “remove” in the subject line)

Vroom-Town gives users the option to change and modify information previously provided. To do so, please e-mail: (Please include “update” in the subject line)

Contacting the Website
If you have any questions about this privacy statement, the practices of this site, or your dealings with Vroom-Town, please contact:

We are committed to ensuring that all of your information you provide is secure. To that end, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Above all, we work hard to ensure that our website is a safe place for children to visit.
We have chosen PayPal and Shopify as a secure payment method which can be used by both PayPal account holders and credit card holders.

Links to other websites may contain links to other websites of interest and once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. Whilst we only allow links to reputable companies that we believe may be of interest and benefit to visitors to, you should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission. We may use your personal information to send you promotional information. If you believe that any information we are holding about you is incorrect or incomplete, please email us at and we will promptly correct any information found to be inaccurate.

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